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Retail & E-Commerce

Demand Sensing & Inventory Intelligence

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The Challenge

A mid-market retailer with 180 stores and an e-commerce channel was losing $6M annually to stockouts and another $4M to overstock markdowns. Demand planning relied on quarterly forecasts built in Excel, disconnected from point-of-sale and web analytics data.

The Approach

Unified POS transactions, web clickstream, weather data, and local event calendars into a daily demand-sensing pipeline. ML models generated SKU-level demand forecasts per store per day, automatically triggering replenishment orders through the ERP system.

The Impact

Stockouts reduced by 34%

Overstock markdowns cut by 28%

Forecast granularity went from quarterly to daily per SKU

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